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Maggy Frances Return Policy

The following return policy applies to domestic and international orders


Returns and Credits

All items are returnable up to 30 days and are eligible for a full refund. After the 30 day window, we offer our customers:

Maggy Frances credit with no additional return charges

Receive a refund back to the original form of payment minus the cost of return shipping.

Maggy Frances credit may be used on www.maggyfrances.com or at our atelier at 41 Union Square West, Studio 1021.


Exchanges

If you love your purchase but need it in a different size we are happy to exchange it for you if we still have the item in stock! To start an exchange, please e-mail us at orders@maggyfrances.com and someone will reply to you right away to address all your needs.

As soon as we receive the original item, we will ship you your new item right away. No additional costs will be incurred on your end. This is the most efficient way to ensure that you get your new item as quickly as possible.

Please return items in their original packaging, including: hangers, plastic wrap, and hang tags on garments.

Because we want to make any returns or exchanges as seamless for you as possible, we have included a return label in your package. Place your return label on your return box and take it to your closest fedex center.